The Dentalpreneur Podcast w/ Dr. Mark Costes 2384: How to Increase Revenue Doing Zero Extra Dentistry
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Nov 20, 2025 In this insightful discussion, billing coach Amy Hernandez shares her expertise on boosting dental practice revenue without extra work. She emphasizes the power of outsourcing billing tasks and negotiating PPO fees to significantly increase collections. Amy highlights the importance of underutilized coding and offers real-life success stories of practices seeing gains of 14–63% from negotiations. With practical tips on documentation and strategic billing, she provides a roadmap for maximizing profits while maintaining an unchanged clinical schedule.
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Hit 98% Collections Or Outsource
- Aim for a minimum collections rate of 98% of production and investigate any gap.
- Consider outsourcing billing when monthly claims exceed roughly 110 to ensure daily follow-up and stability.
Run Frequent Outstanding Insurance Reports
- Run outstanding insurance reports twice monthly (1st and 16th) and keep claims open while appealing denials.
- Appeal denials aggressively through all levels up to peer review when appropriate.
Document To Get Crowns And SRPs Paid
- Document and submit required clinical evidence for crowns and SRPs (seat dates, intraoral photos, perio charting).
- Proper documentation drastically reduces denials and recovers payments you already earned.