
HR Leaders The #1 Skills Mistake That Slows Big Companies Down
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Feb 10, 2026 Ilja Bitterling, VP Skills Intelligence & Performance Management at Deutsche Telekom, builds skill-driven talent systems that link skills, learning, and mobility. He discusses shifting from fragmented skill inventories to embedded, decision-ready skills, starting small with high-impact pilots, connecting skills to personalized learning, and scaling a shared skill language across a global workforce.
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Skills Only Matter When Embedded
- Skills become valuable only when embedded into the processes that need them, not as standalone inventories.
- Ilja Bitterling says embedding skills across HR and business processes unlocks real value for the organization.
From Legacy Platform To Connected Experience
- Deutsche Telekom had a legacy skills platform that employees treated as just another thing to maintain.
- They shifted to connecting skills with learning, jobs, projects and mentors to make it useful and engaging.
Start Small Around One Use Case
- See the big picture but start small by solving one clear business problem first.
- Ilja advises to identify the primary use case and build a focused pilot before scaling.
