Ep 253 The Business of Injecting (Chapter 13) | Rhianna Bell

Episode 253 hosts Rhianna Bell (Registered Nurse based in Aryshire, Scotland)

In 'The Business of Injecting' episodes we host injectors and clinic owners to discuss all aspects of the business side of their clinic.

We analyse their financial struggles and challenges, difficult decisions, friction points, staffing, hiring, firing and other topics relevant for aesthetic business owners.

00:00 Introduction 04:01 Meet Rhianna Bell 05:35 From School to Nursing 07:32 Starting Aesthetics From Scratch 10:02 Early Injecting and Training Reality 12:27 Regulation and First Clinic Funding 14:52 Partners and Shareholder Agreements 20:05 Business Plan Mistakes and Devices 24:09 Winning Patients and Money Basics 26:36 Leaving the NHS Safety Net 30:16 Mindset Discipline and Consistency 33:18 Neurodivergence as a Superpower 38:48 Hobbies Hyperfocus and Passion 42:54 Loving Your Work and Career Pivots 44:38 Grassroots Growth Years 46:03 Digital Audit Breakthrough 48:19 Clinic 22 Experience Upgrade 50:58 Pre Consult Form Strategy 53:23 Saying No With Confidence 01:00:11 Third Clinic Vision 01:02:02 Team Retention Systems 01:06:22 Services Products Approach 01:11:09 Patreon Community Value 01:14:35 KPIs Marginal Gains 01:18:02 CRM And AI Skrybe 01:20:36 Retention Metrics Deep Dive 01:24:57 Leadership And Accountability 01:27:46 Mindset Mistake Finale 01:30:37 Heidi Health Offer Outro

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