Benchmarking Organizational Incident Management Practices

Successful management of incidents that threaten an organization's computer security is a complex endeavor. Frequently an organization's primary focus is on the response aspects of security incidents, which results in its failure to manage incidents beyond simply reacting to threatening events. In this SEI Podcast, Robin Ruefle and Mark Zajicek discuss recent work that provides a baseline or benchmark of incident management practices for an organization and detail how important it is to focus on preparation for incident management along with coordination and communication of analysis and response activities.