Uncover the Secrets: Systems, Processes, and Investment Tools with Dana Toscano-Harder

Join us as we sit down with the remarkable Dana Toscano Harder, owner of INDEP Chicago Consulting. With their extensive experience and comprehensive understanding of building projects, Dana shares invaluable insights on navigating the construction industry with finesse. Discover the inspiring story behind the creation of INDEP, a business that emerged during the pandemic. Hear firsthand how Dana connected with small and diverse businesses, empowering them with knowledge and understanding.

Prepare to be captivated as we delve into the challenges and dynamics within the construction industry. Uncover the truth about the perception and treatment of small businesses by larger counterparts. Explore the role of capacity-building programs and their impact on improving efficiency, capacity, and mindset.

But that's not all! We shed light on the importance of negotiating contracts instead of blindly signing them. Learn how articulating your needs as a smaller business can lead to a mutually beneficial partnership with larger entities. Witness the positive changes in the workforce, demanding fair compensation and better lifestyles.

Operational support and business development take center stage as we emphasize their significance for small and diverse firms. Uncover the secrets to effective systems, processes, and investment in tools like websites and capability statements to showcase your business. Network and build relationships with potential partners and clients to skyrocket your success.

We're not done yet! Explore the wealth of agencies and programs available to support small and diverse businesses in the contracting industry. From the Illinois Tollway to federal programs like Sbtrc and PTAC, these resources provide technical assistance, subsidize costs, and guide you through the bidding and contracting process.

Discover how agencies refer businesses to offer their services for subsidized payment, revolutionizing small business programs. Overcome the paperwork and administrative challenges that often hinder progress. Our goal is to empower you with the tools and knowledge needed to thrive.

Unearth the obstacles contractors face post-pandemic, from material unavailability to workforce shortages. Gain insights into the importance of adequate insurance and efficient paperwork compliance. Learn how to navigate the lengthy payment process while maintaining valuable relationships with material suppliers.

But wait, there's more! We uncover a fundamental truth – the key to success lies in training and mentoring employees. Discover why clear direction and job expectations are essential for fostering engagement and preventing frustration. Embrace the value of nurturing high-performing individuals and the positive impact they can have on your company.

Come explore the transformative power of mentoring and the significance of youth voices in creating change and innovation. Witness the importance of diversity, inclusion, and social responsibility. Challenge old habits and explore alternative sources for recruitment to promote meaningful social impact.

To connect and engage meaningfully, consider aligning your company's values with the aspirations of your employees. Embrace open communication, training, and caring for your team. Discover the value of partnerships between agencies, membership organizations, and community colleges to bridge the gap and unlock untapped potential.

Transportation partners play a vital role in removing barriers and promoting diversity and inclusion. Utilize your status and connections to raise awareness and connect with a wider range of individuals.

(0:00) Introduction and Host Introductions: Will Foret and Justin Neagle (0:29) Sponsor: Building Scale Podcast Mission and Sponsor Message (1:07) Guest Introduction: Dana Toscano-Harder and her Professional Journey (7:36) Changes in the AEC Industry: People, Culture, and Capacity Building Programs (13:20) Networking and Relationship Building in the AEC Industry (17:42) Impact of Capacity Building Programs on Small Business and Diverse Partners (23:41) Importance of Training, Mentoring, and Employee Retention in Small Businesses (28:57) Transitioning from Traditional Methods to Digital Solutions in the AEC Industry (31:07) Diversity, Equity, and Inclusion (DEI) in the AEC Industry (43:23) Impact of the Infrastructure Bill on Civil Engineering and Job Opportunities (47:17) Technology Challenges and Cyber Security in the AEC Industry (1:07:08) Reflections: Advice to a Younger Self and Contact Information for Dana Toscano-Harder (1:08:57) Closing Remarks and Outro