L&D Must Change 48. Choosing the Right L&D Tech with Becky Willis
Choosing the right L&D technology can feel overwhelming when every platform promises transformation. In this episode, Jess and learning strategist Becky Willis cut through the noise to talk about how to evaluate learning tech with a critical eye. They explore how to separate real capability from marketing hype, what AI should actually be doing behind the scenes, and how to make smart technology decisions even when budget or legacy systems get in the way. If tech decisions stress you out, this conversation will help.
Jess and Becky Discuss
- Why legacy LMSs were built for course management, not performance impact
- "Dinosaurs on wheels" and how AI gets bolted onto outdated systems
- The difference between AI at the core vs AI for content creation only
- Why you should start with a business problem, not a platform wish list
- Red flags in vendor demos and the questions to ask anyway
- What actionable data should look like, including BI-style analytics
- Personalization, skills, and collaboration as real engagement drivers
- How L&D accidentally kills engagement by overwhelming learners
- Using pilots, especially with IT, to reveal gaps and build allies
- How to show value and earn budget even with clunky tech
- Tying learning to KPIs like quality, safety, and time-to-proficiency
About Becky Willis
Becky Willis is a modern learning strategist, speaker, and author who focuses on learning strategy, technology, and engagement. As a founder and chief learning officer at Tractus Learning, she helps businesses design, develop, and improve their learning solutions. She is a thought leader in the field of learning platforms and ecosystems and cares deeply about leveraging technology to create personalized, adaptive, and continuous learning experiences to drive better outcomes for businesses.
Find and Connect with Becky Willis
- Tractus Learning Website: https://tractuslearning.com/
- Book: 7 Steps to Learning Engagement
Find and Connect with Jess Almlie