
Creative Confidence Podcast Learning to Embrace Tensions: Heather Currier Hunt
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Aug 12, 2020 Heather Currier Hunt, Senior Director of Global Learning and Development at IDEO, dives into the concept of tension as a catalyst for learning and innovation. She emphasizes that embracing tension can lead to improved ideas and teamwork. Heather discusses the importance of brave spaces for psychological safety, effective feedback using the COINS framework, and navigating team dynamics. By reframing challenges and fostering diverse perspectives, she believes organizations can significantly enhance collaboration and creativity.
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Choose Curiosity Over Defensiveness
- Choose curiosity and learning over defensiveness when you feel threatened by new information.
- Go on a learning journey to adopt new skills and perspectives that expand you.
Real Talk Theater Reveals Bias
- Real Talk Theater staged workplace scenes to surface unconscious bias through humor and discomfort.
- Laughter shifted to self-awareness and launched group conversations about mitigation.
Rapid Build Of The Learning Exchange
- IDEO built a digital learning exchange in 15 days with a distributed team and zero budget.
- The team used rapid feedback to iterate and celebrate wins despite constraints.



