The Everything Feed - All Packet Pushers Pods TNO032: Automation First: NetOps at Megaport
Jun 12, 2025
Mitchell Warden, Founding Engineer at Megaport, and Alexis Bertholf, Global Technical Evangelist, delve into the dynamic world of network operations. They discuss the evolution of automation and the hurdles posed by legacy systems in telecommunications. The conversation highlights the critical role of customer feedback in shaping Network as a Service offerings. Warden and Bertholf also share insights on small company dynamics, the blend of traditional networking skills with software expertise, and even a humorous take on the lighter side of technical challenges.
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Build Simple Consistent Blocks
- Keep service building blocks simple and consistent for easier future automation changes.
- Changing underlying platforms is easier if the external interface and features remain consistent.
Enhanced Telemetry Improves Visibility
- Megaport offers customers dashboards and APIs for logs, alerts, and metrics.
- They are developing enhanced telemetry like Prometheus endpoints and BGP monitoring to improve visibility.
Balance Simplicity and Features
- Customers vary in technical maturity, with some wanting simple services and others advanced features.
- Megaport balances simplicity with feature growth, guiding customers to appropriate products.