
Digital HR Leaders with David Green Building a Skills-Based Organisation: Lessons from a 30-Year Journey (an Interview with Sandra Loughlin)
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Nov 19, 2024 Sandra Loughlin, Chief Learning Scientist at EPAM Systems and an expert in learning science, shares invaluable insights on building a skills-based organization. She discusses EPAM's 30-year journey towards creating a future-ready workforce and debunks common myths about skills-based structures. Loughlin emphasizes the importance of clearly defining work roles before determining required skills and offers practical advice on selecting the right technology to support skills initiatives. She also highlights the significance of high-quality skills data for driving business impact.
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Skills-Based Organizations and Jobs
- Skills-based organizations don't eliminate jobs; they redefine them based on data-driven task clusters.
- This bottom-up approach allows for dynamic job roles that adapt to evolving needs.
Starting Your Skills Journey
- Focus on business agility as the primary "why" for a skills-based approach, not just HR optimization.
- Define your operating model, data architecture, and prioritize roles crucial for P&L and business exposure.
Define Work Before Skills
- Define the work (tasks and deliverables) before identifying necessary skills.
- This clarifies skill needs and helps assess the impact of AI and automation on roles.

