After 37 years running the same grocery store, Peter Boyd is stepping away from the floor — but he's nowhere near done. In this episode of This Commerce Life, Phil and Kenny sit down with one of the most beloved independent grocery operators in the Okanagan to talk about what it actually takes to build a loyal customer base, why kindness isn't the enemy of profit, and what comes next for Peter as he turns his energy toward food banks, local vendors, and community infrastructure.
This one hits different. If you've ever wondered what separates the retailers that champion small brands from the ones that don't — this is the conversation.
This Commerce Life