After the Microsoft Deal is Signed: What Customers Must Do Next

In this video, Adam Mansfield explains what CIOs, and their companies must do once their Microsoft negotiation is completed—especially after committing to Microsoft 365 E5 and increasing Microsoft 365 Copilot volume. Drawing from a recent client engagement, Adam outlines how to hold Microsoft accountable for promised feature usage and expected ROI, ensure adoption, and unlock real value through ongoing engagement, reporting, and funding. Key topics include post-deal strategy, Microsoft 365 Copilot value realization, Microsoft ECIF funding accountability, and how to keep Microsoft “in the room” and engaged long after the contract is signed.

For more innovative IT sourcing and risk mitigation insights, subscribe to the UpperEdge newsletter and follow UpperEdge on LinkedIn and Twitter.