When Fraud Becomes a Business: Stopping Bots, Agents, and the New Economics of Attack | A Brand Spotlight at RSAC Conference 2026 with Frank Teruel, Chief Operating Officer of Arkose Labs

Arkose Labs sits at the intersection of bot management, fraud prevention, and identity protection -- working with the world's largest consumer-facing brands to make fraud unprofitable. Frank Teruel walks through how the threat landscape shifted from nation-state actors and organized crime to fully democratized crime-as-a-service platforms, where MFA bypass kits are sold online and multi-billion dollar fraud operations run with the efficiency of a product company.

The conversation covers three of the biggest attack categories hitting organizations today: SMS toll fraud, bonus abuse, and fake account registrations. Each one exploits legitimate business flows -- onboarding, loyalty programs, referral bonuses -- and often goes entirely undetected by security teams because the attackers never trigger a traditional alert. In one example, a rideshare company's cell bill climbed by millions before anyone connected it to a fraud campaign.

With agentic AI now in the mix, the attribution problem has become exponentially harder. Is that agent booking a hotel room a legitimate user action or the opening move of an account takeover? Arkose Labs places its defenses at the very top of the funnel -- registration and login flows -- combining risk scoring, challenge technology, a 24/7 SOC, and a dark web intelligence program called ACTOR. When a novel attack technique surfaces in gaming, Arkose Labs writes a global mitigation; when that same technique hits banking two days later, the defense is already deployed.

Frank Teruel closes with a direct message to CISOs: 75% of organizations surveyed cannot perform attribution, and 97% expect a major AI-driven incident within the next 12 months. The signal to watch for is not always in the security stack -- it shows up in rising SMS bills, unusual account-linking activity, and transaction abandonment rates that do not match marketing spend. The answer is internal fusion: security, fraud, finance, and operations sharing data before the incident, not after.

This is a Brand Spotlight. A Brand Spotlight is a ~15 minute conversation designed to explore the guest, their company, and what makes their approach unique. Learn more: https://www.studioc60.com/creation#spotlight

GUEST

Frank Teruel, Chief Operating Officer, Arkose Labs
https://www.linkedin.com/in/frankteruel/

RESOURCES

Arkose Labs: https://www.arkoselabs.com

RSAC Conference 2026: https://www.rsaconference.com

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KEYWORDS

Frank Teruel, Arkose Labs, Sean Martin, brand story, brand marketing, marketing podcast, brand spotlight, fraud prevention, bot management, account security, SMS toll fraud, agentic AI, fraud deterrence, identity protection, crime as a service, RSAC Conference 2026, CISO, account takeover, fake account registration, bonus abuse, loyalty fraud, federated threat intelligence

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