
HR Leaders How Talent Acquisition Is Being Completely Reinvented in 2026
Mar 31, 2026
Blair Bennett, SVP of Global Talent Acquisition at PepsiCo, a leader in TA transformation and talent intelligence. She discusses redesigning talent acquisition operating models for AI and speed. Topics include hyper-personalized candidate experiences, recruiter specialization and new skills, centralization and portfolio management, and shifting to strategic, collaborative leadership.
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Talent Acquisition Needs A New Operating Model
- Talent acquisition must shift from execution to strategic enablement rather than just bolt-on AI tools.
- PepsiCo redesigned its operating model so recruiters focus on advisory work while enablement brings tech and execution delivers hiring by specialty.
Use AI To Make Recruiters More Present
- Use AI to free recruiters to have richer candidate conversations, not to replace them.
- PepsiCo piloted an interview companion that transcribes and standardizes questions so recruiters can be present and improve candidate experience.
Design Hiring Solutions Before Choosing Tech
- Do design from user needs first, then choose technology to enable that design.
- PepsiCo built three pillars—strategy, enablement, execution—and co-designed solutions with local markets to avoid one-size-fits-all rollouts.
