The HR Huddle Spilling the Tea on HR Tech - The AI divide: Why 80% of leaders embrace AI compared to only 27% of individual contributors and how to close the gap.
In this episode of Spilling the Tea on HR Tech, Stacey Harris and Cliff Stevenson discuss acquisition activity across global payroll and identity security markets, highlighting how services and compliance expertise are driving these deals. They analyze new research showing that executives use AI at nearly double the use rate of frontline employees and highlight why these gaps affect adoption strategies.
The conversation includes workforce planning insights from Sapient's collaboration with Anaplan, the SHRM discrimination lawsuit verdict, and regulatory changes affecting AI and workplace equity programs.
Key points covered include:
↪️ UKG's acquisition of Inova Payroll expands managed services for frontline workers, while ServiceNow's $1 billion purchase of Veza positions the company in the growing battle over identity security and access control. Other companies making or finalizing acquisitions include European companies Sajid and SDWorks and Findem, which sells an AI talent platform..
↪️ Research from both Dayforce and Sapient Insights confirms a big gap in AI use; while 80 to 87% of executives are using AI tools, just 27to 41% of individual contributors are using them. The hosts discuss what this means for successful implementations.
↪️ Team and Time, a new offering out of UKG Labs, is designed to especially meet the sophisticated and complex scheduling requirements for healthcare workforces. The platform reflects an overall market need for advanced time and attendance solutions for diversely skilled workforces.
↪️ In other news: The jury verdict awarding $11.5 million in the SHRM discrimination lawsuit raises questions about organizational culture and compensation structures. In the 10 years since Gravity Payments implemented a $70,000 (now $80,000) minimum wage for all employees, the company is reporting 650% of revenue growth.
The hosts reference two new complimentary resources for audiences: a just-published white paper, “From Headcount to High Impact,” that discusses how C-suite leaders can use workforce planning for strategic, long-term planning (https://www.anaplan.com/resources/research-report/sapient-c-suite-guide-to-using-workforce-planning/#); and an ADP-hosted webinar, “HR + IT: Empowering Data Integration in the Age of AI,” with IT analyst Tim Crawford and Shivang Patel, ADP chief product officer, on ways to resolve data integration challenges and how generative and agentic AI can support business transformation and differentiation (https://event.on24.com/wcc/r/5113285/55BFAEF63EFBA62A329A708BCAC81A52).
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Stacey Harris
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Cliff Stevenson