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Encore: After triple zero — a paramedic's tale

Mar 24, 2026
Benjamin Gilmour, filmmaker and former inner‑city Sydney paramedic, reflects on decades on the frontline and his book The Gap. He describes lifesaving calls, rescuing people from cliff jumps, the chaos of weekend nights, the toll of repeated trauma and how colleagues cope. Short, sharp stories capture danger, grief and the strange rituals that help crews keep going.
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INSIGHT

Early Career Shock Accelerated Maturity

  • Benjamin Gilmour joined the ambulance service at 19 after short training and was immediately exposed to major traumas.
  • Early postings in regional towns thrust him into high-responsibility scenarios with little backup, accelerating emotional maturity.
ANECDOTE

The Ideal Paramedic Partner

  • A good ambulance partner mixes professionalism with humour and honest debriefs after intense calls.
  • Gilmour valued partners who could joke between cases and openly say "that was really crappy" after a bad job.
INSIGHT

Resuscitation Creates Unseen Pressure

  • Cardiac arrest is the paramedic 'holy grail' but survivals are rare, creating heavy pressure and self-doubt.
  • Gilmour spent years without recalling a patient who fully recovered, which undermined his sense of efficacy.
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