Building a fraud strategy for a complex business model w/ Matt Vega & Sid Shah @ Novo.co

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On this episode of Fraudology, host Karisse Hendrick speaks with Matt Vega and Sidharth Shah about their experiences building a fraud strategy and operations for the fintech company, Novo. Matt and Sid discuss the unique challenges they faced in creating a strategy for a unique customer base that uses unverifiable data, and the lessons they learned in vendor selection and product mapping. The conversation is full of practical advice and wisdom.

Part two of their conversation will be released on Thursday; Sid & Matt will share more in-depth about the unique ways they're identifying fraud/risk before it occurs and why they see this as the new way fraud & risk should be detected, especially without unnecessary customer friction.

To connect with Matt on LinkedIn (Solicitations won't be replied):

https://www.linkedin.com/in/thefraudfighter/

To connect with Sid on LinkedIn (Solicitations won't be replied):

https://www.linkedin.com/in/sidharth-shah/

Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

Connect with her on LinkedIn

She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.