On Your Terms® 162. Real Business Life Stories: Contract Cancellations, Refunds, and Chargeback Threats with RD, Erin Judge
If you’ve been listening to my advice but you keep thinking, “But that would never happen to me, right?,” this episode is for you. We have Erin Judge on the show to talk to you about a very real legal issue that she went through in her own coaching business. Erin is a registered dietitian nutritionist who is an expert on gut health and IBS issues. You're going to hear how she went through a contract issue with a client that is very real, but very easy to navigate if you have the right pieces in place. It’s something that could very easily happen in your business, so take it from someone who’s been there before!
In this episode, you’ll hear…
- What to do when a client ditches a payment plan
- How to balance wanting to help clients while also protecting yourself
- Handling an underperforming employee and when it’s okay to let them go
If you’d like a shoutout (and a chance to win a $20 gift card), just leave a review on Apple Podcasts and send a screenshot of it to me on Instagram via DMs!
Click here to find the full show notes and transcript for this episode.
RESOURCES:
- Follow Erin on Instagram: @erinjudge.rd
- Follow Erin on TikTok: @erinjudge.rd
- Erin’s LinkTree: gutivate.com/hello
- Join Erin’s Free IBS Fundamentals Mini-Course
- Get notifiied when each episode of On Your Terms® comes out
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- Take Sam's free legal workshop "5 Steps to Legally Protect & Grow Your Online Business"