The CX Goalkeeper had a smart discussion with Dr. Brian Harman
Coaching Executives Into High-Trust Leaders Who Earn 41% More In 3 Months Using The Signature BMH Career & Leadership Accelerator
Highlights:
1:30 Brian's Introduction
4:27 Brian's TEDx Talk "How to use humor to build trust"
7:13 Digital working and how to improve trust
8:45 Brian's Forbes Article
9:08 Definition of trust
10:15 Performance, Equality, empathy and fun to create high trust teams
14:40 Failure rituals
17:05 Employee involvement to create cohesion
18:35 After the game
19:23 Book suggestion "Give and Take, Adam Grant
20:13 Brian's Golden Nugget: "High Trust Hello"
Contact details:
more information on: www.cxgoalkeeper.com/BrianHarman
Business Transformation Pitch with The CX Goalkeeper | Digital Transformation, AI, Leadership, Customer Experience