Credit Union Exam Solutions Presents With Flying Colors

Credit Union Business Lending: Lessons, Risks, and Opportunities with Mark Ritter

Sep 30, 2025
Mark Ritter, CEO of Member Business Financial Services (MBFS) and host of Credit Union Conversations, shares insights from decades in credit union business lending. He discusses the evolution of member business lending, the need for community-focused relationships, and the impact of low unemployment on loan performance. Ritter highlights refinancing opportunities as interest rates decline and reflects on the 12.25% cap's unintended effects. He emphasizes the importance of shifting from transactional exams to a portfolio management approach, urging credit unions to focus on serving small businesses and underserved communities.
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INSIGHT

Employment Is The Backbone Of MBL Health

  • Low unemployment supports healthy small business loan performance because jobs pay business borrowers.
  • Delinquency may rise modestly as large loans reprice, but overall portfolio performance is strong today.
ADVICE

Prioritize Relationship-Driven Lending

  • Focus on relationship banking and use modern systems to support small business lending rather than blaming tools.
  • Implement systems now because there are no excuses for lacking technology to serve small businesses.
ADVICE

Plan For The Refi Boom And Manage Pricing

  • Prepare for a refinance wave when rates fall 50–75 bps and five-year resets in 2026–27 hit the market.
  • Avoid overly greedy pricing since lower rates will encourage borrowers to refinance away from you.
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