On this episode of Research Matters: Can the way you sound on a 911 call make you a suspect? Cornell psychologist Jessica Salerno, associate professor in the College of Human Ecology and associate member of the Cornell Law School faculty, reveals her lab’s eye-opening research showing that callers who don’t sound “emotional enough” – whether they’re calm, hesitant or just processing trauma – can be judged suspicious, putting them at risk of unfair treatment. Tune in to learn why your tone shouldn’t determine your credibility and what we all can do to rethink how we judge people in crisis. Watch here.
Research Matters