Managing Expectations & Uncertainty as a Fraud-Fighter

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The common theme in conversations with fraud-fighters right now is "uncertainty". The changes in the economic market, the impact of less VC funds on the tech industry, all the while seeing fraud tactics change & fraud volumes go up, are enough to drive anyone to feeling fearful and uncertain.

In this episode, Karisse shares some of the common themes in conversations she's had recently, as well as the results of a LinkedIn poll she posted to ask what the root cause of people's stress at work has been. She also shares some personal stories of working for a smaller (eventually unsuccessful) during the last recession, and lessons learned from that time. -Even if you can't relate, you might at least laugh at some of the unexpected stress responses she witnessed from leadership.

If you're not feeling this stress, count yourself lucky, but also please remember that most everyone else is. This too shall pass, but until then, let's try to be kind to others (and consider these stresses if you're in sales & reach out to fraud-fighters on a regular basis).

Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

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She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.