Slate Money Money Talks: Contemplations on Consumption
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Jul 22, 2025 Emily Mester, the author of "American Bulk: Essays on Excess," dives into the intriguing landscape of consumerism. She reflects on her upbringing in a consumption-driven family and the emotional thrill of shopping at places like Costco. The conversation takes a nostalgic turn discussing chain restaurants as comforting social spaces that reflect changing class dynamics. Mester also shares her post-college retail experience and critiques the complexities of customer service in the retail sector, highlighting the psychological pull of mass consumption in American culture.
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Olive Garden and Familiarity
- Emily loved Olive Garden for its familiar, safe environment with simple foods and no cognitive load.
- Chain restaurants often bring together different social classes by offering familiar experiences anywhere.
Seeking Familiarity Amid Chaos
- People increasingly avoid chaotic or unfamiliar experiences, shown by self-checkout preferences and curated travel spots.
- Despite digital options, many still seek the pleasure of discovery and human presence in stores.
Emily's Ulta Retail Experience
- Emily took a seasonal job at Ulta after college when few options existed.
- She felt exhilarated convincing customers to buy products, experiencing the retail sales rush firsthand.
