How to Be Awesome at Your Job 1069: Eight Steps for Excellent Listening with Emily Kasriel
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Jun 23, 2025 Emily Kasriel, an award-winning journalist at the BBC and creator of the Deep Listening approach, discusses the transformative power of listening. She shares her eight-step framework designed for enhancing listening skills, emphasizing its importance in building genuine connections and fostering open dialogue. Kasriel illustrates the impact of deep listening in leadership and personal relationships, demonstrating how intentional listening can combat loneliness and enrich communication. Tune in for insights that can reshape your interactions!
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Avoid Rushing and Imposing Solutions
- Avoid rushing and allow time to explore ideas fully instead of cutting people off.
- Refrain from imposing solutions; let people find their own answers for better outcomes.
Eight Steps to Deep Listening
- Practice the eight steps: create space, listen to yourself, be present, be curious, hold gaze, hold silence, reflect back, and go deeper.
- Use attentiveness, empathy, and nonjudgmental curiosity to foster authentic connection.
Manage Inner Reactions to Listen
- Notice internal reactions that may interfere with listening, like triggered childhood memories.
- Use grounding anchors like imagining a safe place to stay centered during conversations.
