The Mack Podcast

HR in Family Offices: Why It Matters, Top Needs, Challenges, and Emerging Trends

Oct 29, 2025
Rosaura Gil, an HR leader with over 20 years of experience, shares insights on the intricacies of HR in family offices. She discusses the common misconceptions families hold about their employer status and the importance of proper HR protocols. Rosaura highlights effective onboarding practices, outlines potential legal risks like misclassification, and emphasizes the necessity of clear boundaries between personal and professional relationships. She also addresses the institutionalization of HR, stressing how structured policies can benefit ultra-high-net-worth families.
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ADVICE

Template Offer Letters And NDAs

  • Do centralize and template routine legal documents like offer letters and NDAs under HR.
  • Ask attorneys for master templates and let HR generate and update them annually to cut costs.
ADVICE

Prioritize Payroll And Thoughtful Investigations

  • Do prioritize payroll accuracy and thorough internal investigations to protect employees and the family.
  • Vet investigations with counsel but act to preserve employee dignity and reduce risk.
INSIGHT

Employee Misclassification Is A Major Risk

  • Misclassification of employees is a top HR exposure, especially converting hourly roles to salaried.
  • Wage-and-hour risk is particularly acute in jurisdictions like California.
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