AI Snips
Chapters
Transcript
Episode notes
EC2 Hibernation and New M6i Instances
- Use EC2 hibernation for C5d, M5d, and R5d to pause and resume instances without losing state.
- Consider M6i for balanced compute, memory, and network with 15% better price performance than M5.
Split Shared Costs via Cost Categories
- Define cost categories with split charge rules to allocate shared costs equitably across teams.
- Use this to handle shared expenses like data transfer or support efficiently.
Amazon Connect Enhances Contact Management
- Use Amazon Connect's improved checkbook experience and contact lens rules to categorize contacts.
- Agents can set their next status while still on active calls for seamless workflow transitions.