Pharmacy Podcast Network The Blueprint to Pharmacy Success in 2026 | Pharmacy Tech Trends: PrimeRx
Feb 19, 2026
Lisa Schwartz, senior director at NCPA who leads policy and tech initiatives for independent pharmacies. She discusses Medicare Part D reform and pharmacy access. She outlines technology liaison work with vendors and the NCPA Digest data. She highlights automation freeing time for clinical services, AI reducing routine call noise, interoperability gaps like pharmacogenomics, and growth areas like long‑term care at home and diabetes programs.
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Medicare Part D Reform Is A Turning Point
- Medicare Part D reform may finally define reasonable reimbursement and essential retail pharmacy status for underserved areas.
- Lisa Schwartz says this could set federal access standards and reshape pharmacy payment models.
Long‑Term Care Is Moving Home
- Long‑term care services are expanding into patients' homes and represent growing revenue for independents.
- Lisa Schwartz reports 55% of members offer some form of long‑term care services.
Automate Filling To Fund Clinical Care
- Automate e‑prescription processing to reclaim 35–40% of staff time for clinical services.
- Ketan Mehta recommends partial or full automation and retraining staff for care plans and billing.