Mind the Gap: Making Education Work Across the Globe

What Great Coaching Does and Doesn't Look Like, Mind the Gap, Ep.119 (S6,E17)

Apr 3, 2026
Adam Kohlbeck, Director of Teacher Quality who leads trust-wide coaching, and Sarah Cottinghatt, research lead and former teacher who writes on coaching, discuss instructional coaching craft. They unpack surfacing teacher goals, mapping mental models, comparing versions of events, group rehearsal, scaling coaching across schools, and routines versus techniques. Short, concrete examples drive the conversation.
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ADVICE

Use Neutral Notice Statements To Surface Differences

  • Say observations plainly using phrases like "Something I noticed was" to surface differences in what coach and teacher saw.
  • Map the teacher's goal, then read back your non-judgmental, verbatim observations so problem solving becomes collaborative not personal.
INSIGHT

Mental Models Explain Coaching Gaps

  • A teacher's mental model has four parts: goal, awareness of events, reasons for decisions, and cause-effect links.
  • Agreeing a goal, recording both versions of events, then problem solving removes sting and centers student outcomes.
ADVICE

Ask Why Before You Judge

  • Avoid starting coaching by telling the teacher your judgment; instead ask why they made that decision to show respect and invite their reasoning.
  • Beginning with curiosity prevents performative fixes and creates genuine problem solving rather than compliance.
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