In this episode of the Scaling CEO Podcast, Glenn Gow talks with Jennifer Barnes, founder and CEO of Optima Office. Jennifer has built two fast-growing companies by putting people first. Her core belief is simple: “people over profits.” She shares how this approach led to 86% employee retention in a tough industry, why hiring for kindness matters, and how CEOs can avoid burnout in their teams. Jennifer also explains the biggest blind spots CEOs face with their numbers, and how AI tools like Power BI can help leaders make smarter, faster decisions.
The Scaling CEO