Rich On Tech

iPhone’s hidden security update, CSUN assistive tech & scan your phone for spyware (166, March 21, 2026)

14 snips
Mar 21, 2026
Lita Shy, Wirecutter editorial director who runs product testing and Best New Picks. Patricia Egger, Proton head of security and privacy advocate. They discuss an iPhone security update and how to check phones for spyware. Highlights from the CSUN assistive tech conference and privacy-forward email plans for reserving addresses for children.
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INSIGHT

Identity Protection Firms Are Not Immune To Breaches

  • Identity protection services themselves can be breached; Aura confirmed a 900,000-record breach that exposed contact info but not financial data.
  • Rich learned the attacker convinced an employee over the phone to hand over access, highlighting social-engineering risk inside protective services.
ADVICE

Temporarily Enable 2.4 GHz In Eero Troubleshooting

  • To connect older 2.4 GHz-only devices to an Eero mesh, use the Eero app: Settings > Troubleshooting > My Device Won't Connect to temporarily disable 5 GHz/6 GHz so 2.4 GHz runs for about 10 minutes.
  • Rich used this to help connect a Brother printer that lacks WPS and has no screen, saving the need to swap routers.
ANECDOTE

WordPress CEO Nearly Tricked By Real-Sounding Apple Support Scam

  • WordPress CEO Matt Mullenweg nearly fell for a sophisticated Apple support scam that flooded his devices with legitimate-looking password-reset notifications.
  • Scammers opened a real Apple support case and sent a fake repair link containing the real case ID, which hung up when confronted.
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