Former Managing Director, Mark Palmer, shares insights on achieving 20x growth in consultancy. Topics include client focus, team culture, and strategies for success. Learn how his unique background and approach led to building a thriving consultancy. From fostering strong client connections to building a collaborative team environment, this episode is packed with valuable advice for scaling a consultancy.
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volunteer_activism ADVICE
Value Proposition and Niche Focus
Focus on the value you add to clients, not just your capabilities.
Find a niche and become the best in it, even if it feels narrow at first.
volunteer_activism ADVICE
Collective Remuneration
Base team remuneration on collective performance rather than individual targets.
Foster collaboration and shared responsibility for successes and failures.
question_answer ANECDOTE
Crisis and Opportunity
OEE experienced a 30% revenue drop during the 2008 financial crisis due to client concentration.
The firm leveraged a failed sale attempt to build a broader client network.
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How do you take a boutique doing a healthy $2m a year and transform it into an industry leader at $40m. In this episode of Climb In Consulting, Nick is joined by Mark Palmer, former Managing Director of OEE Consulting, to share his story of having done just that.
Mark’s journey is a fascinating one, but also one that nearly didn’t happen. Had it not been for a chance meeting at a dinner party, Mark would have been on his way to McKinsey, and his story with OEE would never have begun.
Fortunately for Mark, and for you listening, that chance meeting did happen and it led him on a journey to building OEE. A journey that he shares all of his advice, lessons, and learnings from in today’s episode.
This conversation is packed with value, from the importance of client focus and collaboration to fostering a culture where successes and failures are shared by the whole team.
Get ready to unlock the secrets to building – and scaling - a client-centric boutique consultancy, as we explore:
How Mark's unique background equipped him for success in consulting.
The strategies Mark and his team used to achieve phenomenal growth.
Mark's approach to building a thriving team environment as well as strong client connections.
This episode has so much in it to equip you to build a thriving consulting career - be that within a consultancy or leading your own.
Reach out to Mark: https://www.linkedin.com/in/markpalmeroee/
Books, magazines, and websites mentioned in the show:
Create Space: How to Manage Time and Find Focus, Productivity and Success by Derek Draper
I'm Ok, You're Ok: A Practical Approach to Human Psychology, by Thomas Harris
The Strategy of the Dolphin: Winning Elegantly by Coping Powerfully in a World of Turbulent Change, by Dudley Lynch and Paul L. Kordis
Blackbox Thinking by Matthew Syed
Climb In Consulting