21. 3 Things You Should NEVER Do on a Sales Call (& What to Do Instead)

Your time is valuable. As a business owner, you spend a lot of that time pursuing leads and, more specifically, making sales calls. Love it or hate it, it’s a part of business. The best thing you can do is to get good at it.

I get tons of questions regarding what you legally can or can’t do on a sales call, whether or not you’re allowed to give advice, what counts as advice vs. education, taking payment over the phone, and so much more. So, in this episode, I break down three things you should never do on a sales call, before diving into what you can do instead, so you can make the most out of your time and effort.

In this episode, you'll hear…

1. 04:21 - Why sales calls can land you in hot water
2. 08:17 - Why you should never give advice on a sales call
3. 13:16 - Whether or not you should take payment over the phone
4. 19:04 - How to guide the conversation when running a sales call

RESOURCES:

1. Visit samvanderwielen.com/prequalify-oyt to get my free “Pre-Qualify Before They Buy” email templates & video guide
2. Episode 2. Scope of Practice for Coaches (What You're Legally Allowed to Do)
3. Episode 20. 5 Ways to Avoid Difficult Clients (Stop Legal Problems Before They Start!)

CONNECT:

1. Get Sam's weekly newsletter, Sam's Sidebar
2. Follow Sam on Instagram
3. Follow Sam on YouTube
4. Subscribe to Sam's Substack, Beyond Business
5. Take Sam's free legal workshop "5 Steps to Legally Protect & Grow Your Online Business"

DISCLAIMER