The Dental Lighthouse with Dr. Jason Tanoory 150: Checklists, Assistants Getting Up Again, and Teenagers Cleaning Their Room
Apr 1, 2026
A coaching call unpacks why checklists can lie when expectations are unclear. A clinic mystery about “fully stocked” rooms reveals the gap between done and done right. A parenting analogy shows how photographing standards and using what/how/why fixes ambiguity. Practical system tips include SOPs, documented supplies, and team involvement to improve patient flow and experience.
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Checklist Said Fully Stocked But Rooms Weren't
- Jason Tanoory describes a coaching client who created an assistant checklist that said "fully stock your rooms" but assistants checked it while missing items like cement.
- The doctor discovered the gap when an assistant reached for cement during a crown delivery and had to leave the room to fetch it, revealing ambiguous expectations.
Cleaning A Teen's Room To Define The Standard
- Jason shares a parenting anecdote where his 12–13 year old sons repeatedly checked "clean your room" but their rooms were messy when he audited them.
- He cleaned a room himself, photographed and videoed the result to create an unambiguous standard for his boys.
Define What How And Why For Every Task
- Do define the what, how, and why for each checklist item to remove ambiguity and create repeatable systems.
- Jason advises photographing or videoing drawer and supply setups so current and future assistants know exactly what "fully stocked" looks like.