EntreLeadership We Make $13 Million, But We Didn’t Pay Our Bills
15 snips
Feb 18, 2026 Andrew, CEO of a Dallas e-commerce and retail fulfillment firm, describes a $1.25M vendor debt crisis and rebuilding trust. Conversations cover negotiating with vendors, refusing high-interest consolidation, restoring operations after misaligned field teams, retraining customer workflows, and planning a clean leadership succession. Short, practical stories about crisis recovery and culture maintenance.
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Negotiate Payments, Don’t Rush Into High-Interest Debt
- Call your vendors and commit to a clear payment plan instead of taking a high-interest consolidation loan.
- Offer to prioritize a vendor who gives a meaningful discount and pay $20,000 weekly until balances clear.
Embarrassment Is A Poor Financial Advisor
- Paying 19% interest to feel less embarrassed often lengthens and increases overall cost.
- Accept short-term discomfort and use aggressive payments to finish the debt sooner.
Retrain The Customer And Centralize Orders
- Retrain the customer to stop managing your crews and put your manager between the customer and crew orders.
- Use weekly site visits and short regular huddles to rebuild alignment and accountability.