Flow Radio

The Science of Team Synchrony: Why Most Teams Are Delusional About Performance

Jan 19, 2026
In a fascinating discussion, Erwin Valencia, a behavior designer and executive coach, teams up with neuroscientist Dr. Michael Mannino to delve into team synchrony. They explain how synchrony—a biological alignment in brain and behavior—affects trust and performance. The guests reveal that many teams overestimate their effectiveness, with only about 20% truly high-performing. By using innovative tools to measure behavioral cues, they explore how to foster synchrony, especially in remote settings. Their insights on small behavioral nudges highlight practical ways to boost team performance.
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ANECDOTE

Accidental Attendee Sparks Connection

  • At the first Flow Research Collective Seattle event a man who worked security for Amazon accidentally wandered into the seminar and stayed.
  • The story illustrates the serendipitous, inclusive atmosphere that launched collaborations between the hosts and guests.
ADVICE

Change Small Behaviors To Shift Culture

  • Use behavior design to change small, repeatable team behaviors and scale their impact.
  • Make leaders model changes so those behaviors become cultural norms.
ADVICE

Practice Specific Behaviors To Raise Synchrony

  • Practice active listening, open-ended questions, and matched tone to increase synchrony.
  • Teach turn-taking and vulnerability to boost psychological safety and alignment.
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