
This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast Lou Downe 'Good Services'
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In this episode, Lou Downe, Director of Design and Transformation for the UK government, where they’re leading change in the UK’s housing sector, talks about their new book: Good Services, How to Design Services that work.
Show Links
- Good Services book site
- Lou Downe's website
- Lou on Twitter
Creators & Guests
- Gerry Scullion - Host
- Stef Murphy - Producer
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