Between Two Brunettes

2 Million Canadians…An $800M Valuation: Here’s What It Took

Feb 11, 2026
Dan Eberhard, founder and CEO of KOHO and serial entrepreneur, built a challenger bank after early life lessons with a single mother. He talks about tackling hard regulated problems, why naivety can be an advantage, Canada’s competitiveness challenges, hiring for horsepower and humility, and building culture, transparency and long-term employee care while scaling to millions of users.
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ADVICE

Hire Horsepower Warmth And Humility Not Just Experience

  • Avoid overvaluing industry experience when hiring; prioritize horsepower, warmth, and humility instead.
  • Daniel says experienced hires can be dogmatic and less adaptable, while high-horsepower generalists learn and scale faster.
ADVICE

Protect Your Top 50 Seats Instead Of Smoothing Everyone

  • When scaling, avoid adding process to fix cultural problems; instead identify and protect your top performers and remove mismatches.
  • KOHO uses the Coho 50 to concentrate resources on the 50 most impactful seats and manage flight risk.
INSIGHT

Warmth And Humility Enable Healthy Conflict

  • Healthy conflict requires both humility and warmth: humility enables intellectual honesty and warmth creates psychological safety.
  • KOHO fosters demanding yet supportive leadership so teams can debate truth-seeking decisions rapidly.
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