Second City Works presents "Getting to Yes, And"

Getting to Yes, And… | Bob Johansen – ‘Navigating the Age of Chaos’

Mar 3, 2026
Bob Johansen, futurist and author of Navigating the Age of Chaos, sketches the BANI world: Brittle, Anxious, Nonlinear, Incomprehensible. He talks about why improv trains leaders for unpredictable systems. Conversations cover media incomprehensibility, decision-making with shaky data, resilience vs efficiency, scenario planning, and using AI as a conversational thinking partner.
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INSIGHT

BANI Explains Our New Fragile Reality

  • BANI replaces VUCA by assuming many future events will be incomprehensible rather than just uncertain.
  • Bob Johansen explains BANI stands for Brittle, Anxious, Nonlinear, Incomprehensible and shifts the frame from “find the missing data” to “decide anyway.”
ANECDOTE

Guano Madness Shows Fragile Efficiency

  • Johansen illustrates brittleness with the Francis Scott Key Bridge collapse and systems that look strong but shatter.
  • He links brittle design to efficiency-first economies using the historic guano craze as an example of fragile specialization.
ADVICE

Build Resilience With An Envelope Of Clarity

  • Design for resilience: be bendable within an "envelope of clarity" rather than purely flexible or rigid.
  • Use a strong clarity story (commander's intent) so teams execute flexibly toward a shared direction.
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