AI for Founders with Ryan Estes

The soft skill crisis costing healthcare billions

Mar 17, 2026
Lucas Consoli, co-founder of EmpathEQ and creator of AI-powered empathy training for healthcare staff. He recounts a personal hospital moment that sparked the company. They build real-time simulations that train nurses in empathy, de-escalation, and communication. Lucas also covers technical architecture, funding, market validation, and why nurses are the priority for impact.
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ANECDOTE

Mother In Coma Sparked EmpathEQ

  • Lucas Consoli watched his mother in an induced coma for two weeks and noticed his emotional state shifted dramatically depending on which nurse was on shift.
  • Some nurses had zero empathy and increased his anxiety, while others brought calm and clarity, inspiring EmpathEQ's mission.
ADVICE

Train Soft Skills With Repeated Simulation

  • To change behavior you must practice it repeatedly in realistic simulations rather than learn it passively from books or lectures.
  • Lucas compares communication training to golf: TED talks won't change your swing without time on the driving range.
INSIGHT

Hybrid Cinematic AI Orchestrates Real-Time Responses

  • Real-time generative video isn't fast enough, so EmpathEQ combines pre-rendered micro-scenes with an AI orchestrator that selects the next cinematic response based on signals.
  • The orchestrator reads facial, vocal, and transcript data every few seconds to pick the next scene in the narrative arc.
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