What Transformative CTOs Do Differently: Mojgan Lefebvre on Leading in the Age of AI

What does it take to lead technology at enterprise scale in a world defined by AI, ambiguity, and nonstop disruption?

That’s one of the big questions we’re exploring in this episode with guest Mojgan Lefebvre, EVP and Chief Technology & Operations Officer at Travelers. Since joining the property casualty insurer in 2018, Mojgan has been the driving force behind its digital and operational transformations, modernizing core platforms, strengthening customer experience, and enabling business growth through technology.

Mojgan’s professional journey spans senior leadership roles across insurance, healthcare, consulting, and technology, with a perspective that’s been informed and expanded by her board experience and her passion for developing future-ready talent. From leaving Iran at 19 to leading a 15,000-person global tech and ops organization, she shares how her leadership philosophies were forged long before she ever held a title and why a human-centered approach to AI is the way forward.

Connect with Mojgan: https://www.linkedin.com/in/mojganlefebvre

Travelers: https://www.travelers.com/

Tune in for practical insights from Mojgan’s playbook, including:

1. The keys to fast execution at enterprise scale
2. Leadership skills necessary for leading enterprise transformation
3. How to balance innovation with optimization
4. Using technology to improve customer experience
5. The mindset and skillset for leading during transformation

Featuring submitted questions from:

1. Shelia Anderson, EVP, Chief Information & Digital Officer, Unum, Episode 87 Guest
2. Marc Wood, CIO, Berkshire Hathaway Specialty
3. Jason Galvin, SVP & CIO, Personal Insurance, Travelers
4. Kamalesh Dwivedi, President & Partner, 3Lines
5. Christine Kalla, EVP & General Counsel, Travelers
6. Andreas Wetterwald, Chief Data & Analytics Officer, Travelers
7. Kevin De Sa, SVP & CIO, Business Insurance, Travelers
8. James McGlennon, EVP & Global CIO, Liberty Mutual (ret)