ServiceNow is one of the world’s biggest SaaS and digital transformation companies is ServiceNow. When their Chief Experience Officer Amy Lokey was recently in Dublin, I caught up with her to find about what her job entails and how AI is being used by ServiceNow.
Amy talks about customers user experience, how ServiceNow has embraced AI, how AI has influenced how ServiceNow use CRM’s and more.
More about ServiceNow:
ServiceNow helps organisations connect AI, data, and workflows on one platform. Work works better for everyone across every corner of the business.
Their AI platform delivers apps that predict issues, automate processes, and make time for people-powered innovation.
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