Naturalistic Decision Making

#43: Cognitive Task Analysis-Based Training with David Feldon

May 3, 2023
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INSIGHT

CTA Videos Boost Learning And Retention

  • CTA-based training reliably outperforms non-CTA training on learning and performance outcomes.
  • A double-blind randomized study with >1,000 biology students showed CTA videos improved lab report interpretation and reduced dropout, especially for women.
INSIGHT

Fill Experts' Omitted Steps With Procedural Scripts

  • CTA scripts shifted the instructor from storytelling and high-level concepts to explicit procedural how-to steps.
  • Feldon converted expert decision rules into scripted procedural narratives that filled experts' omitted gaps and improved novices' ability to perform.
INSIGHT

Procedures Beat Concepts For Novice Performance

  • For novice training prioritize proceduralized decision trees over abstract concepts.
  • Feldon: if trainees can follow the CTA procedure without understanding underlying concepts, training is high quality because converting principles to practice is cognitively costly in the moment.
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