The B2B Revenue Executive Experience

Episode 301: From Tech Sales to Business Conversation with Eric Shaver

25 snips
Jan 30, 2024
Eric Shaver, Managing Partner at Kensei Partners and former tech sales leader who has trained over 20,000 sellers worldwide, talks about shifting sales from product talk to business conversation. He explains why sellers should sell capital allocation and IRR, treat discovery as joint due diligence, and demand pro forma business cases to stop inflated pipelines. Practical tips on operationalizing financial value and reconditioning buyer expectations.
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INSIGHT

Sales Dialect Undermines Business Conversations

  • Salespeople default to a distinct sales dialect that sabotages business conversations.
  • Saying "maybe" and setting engagement requirements preserves resources and improves deal quality.
ANECDOTE

Startup VC Meetings Taught Business Fluency

  • Eric moved from product-focused sales into business conversations after pitching VCs in startups.
  • Mentorship and hands-on exposure forced him to learn corporate finance and value-driven narratives.
ADVICE

Stop Selling Features; Sell Multi-Year Value

  • Avoid over-rotating to product demos when engaging executives.
  • Replace budget talk with multi-year value and capital allocation conversations like IRR.
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