Inside the Strategy Room

298. The CEO as a resilience leader

24 snips
Apr 10, 2026
Linda Liu, partner in McKinsey’s Risk and Resilience Practice who leads crisis response, and Ida Kristensen, senior partner and global co-leader of Risk and Resilience, discuss CEO-led resilience. They cover why resilience must be a core capability, measuring resilience with KPIs and financial metrics, operational and organizational strategies, scenario planning and stress tests, and how CEOs should embed resilience across strategy, teams, and external relationships.
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ADVICE

Group CEOs Add Cross Company Resilience Levers

  • As a group CEO, hold business-unit leaders accountable and add conglomerate-level supports like shared external relationships or operational centers.
  • Ida says avoid duplicating BU work; provide cross-company levers to boost resilience.
ADVICE

Embed Resilience In The CEO Vision

  • CEOs must embed resilience in vision by defining dual horizons, naming resilience as an enabler, and role-modeling stress tests.
  • Ida recommends explicit short-term vs long-term goals and publicly asking what-if questions.
ADVICE

Break Hero Cultures With Rotations And Investment

  • Build full-body resilience to avoid 'hero cultures' that burn out fixers; rotate talent and invest across muscles.
  • Linda warns repeated reliance on SWAT teams causes attrition and recommends rotational programs to spread experience.
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