The 2023 Holiday Season: Fraud That Online Retailers Can Expect

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From mid-November to the end of December, online retailers will be exceptionally busy. With almost every order that is placed on a website going through a fraud review, there is a lot that goes into keeping customers safe, ensuring as many good sales are completed as possible, and that online criminals do not obtain many items. Whether you work for an online retailer or not, there is a lot to learn in this episode.

What can online retailers expect during the 2023 Holiday season?

• How will the state of the economy and supply-chain issues contribute to online fraud attempts?
• What fraud methods are most prevalent during the holiday season? (Triangulation, gift cards, refund fraud, BOPIS fraud, etc)
• What can fraud leaders & team members do to be ready for this extra busy time for e-commerce?

Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

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She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.