
Strictly Business CAA Insiders Talk Agency’s Leadership Evolution, Social Media ‘Game-Changers’ and Content Marketplace Expansion: ‘Our Job Description Has Expanded So Much’
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Aug 15, 2025 In this insightful discussion, Tiffany Ward, Managing Director and Scripted Television Agent, and Jennifer Joel, Literary Agent and Co-Head of CAA Books, share their perspectives on the evolving landscape of talent representation. They explore how social media reshapes the agent-client relationship and the expanded role of agents in nurturing talent. The conversation highlights the ongoing shift towards inclusive practices within the agency and the collaborative nature of adapting literary works. Their insights into leadership dynamics and resilience in the industry offer a fresh perspective on navigating change.
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Athletes Now Control Their Narrative
- Athletes have become content creators who control their narratives via social platforms.
- This shift reduced reliance on traditional media and forced agencies to educate and protect clients.
Coach Athletes On Smart Social Use
- Educate athletes on what to share and when, because oversharing can backfire.
- Guide them to harness platforms for brand-building while avoiding harmful impulses.
Platform Trumps Follower Count Alone
- Social followings matter as part of a broader concept of 'platform' but aren't the sole casting criterion.
- Hit shows can rapidly create big followings, so talent still most often wins on craft.
