
Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service Google vs ChatGPT in Local Search and What Actually Ranks in 2026 with Darren Shaw
Dec 31, 2025
Darren Shaw, founder of Whitespark and local SEO veteran with 25+ years, shares fresh takes on local search in 2026. He discusses why recent reviews now matter more than sheer volume. He explains how AI and Googleβs evolving search blend change ranking signals. He highlights video and YouTube as powerful local visibility tools and practical tips for making simple, authentic content.
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Backlinks Losing Weight In Local Search
- Backlinks are declining in importance for local search year over year.
- Darren shows a chart where links drop steadily while other factors like reviews rise, reflecting LLM-era shifts.
Drive Google Reviews First Then Diversify
- Prioritize Google reviews but diversify other review platforms too for AI-driven sources.
- Focus most effort on Google Business Profile because it drives the most leads and feeds Google/YouTube AI systems.
Conversational Search Is Increasing Query Volume
- Conversational search increases total query volume because people iterate in a dialogue.
- Users run multi-step follow-ups in AI mode, turning single searches into longer sessions that inflate search counts.

