The Weekly Take from CBRE

Everyday People: Gensler on creating the workplaces people want

Nov 4, 2025
Diane Hoskins, Global co-chair of Gensler, dives into the evolution of workplace design. She highlights the shift from rigid office layouts to flexible spaces, tailored for diverse organizational cultures. Destination workplaces are on the rise, aimed at attracting talent and fostering collaboration. AI is transforming architectural practices, enabling rapid design iterations. Diane also discusses the importance of reflecting local culture in office environments and how investing in high-quality spaces can yield long-term value.
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ADVICE

Include All Voices In Design Decisions

  • Engage both leadership and rank‑and‑file employees when planning workplace changes.
  • Use surveys and visioning sessions to align leadership goals with everyday workflows.
INSIGHT

Design To Unlock Discretionary Effort

  • Work has shifted from task efficiency to knowledge work that requires discretionary effort.
  • Spaces should aim to motivate higher engagement and innovation, not just basic tasks.
ANECDOTE

Destination Workplaces Drive Attendance

  • Gensler calls high‑value offices 'destination workplaces' that attract people and sync organizations.
  • Diane notes such spaces make it easier for teams to be in sync and people to want to come in.
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