Pratik Salia is the Senior Product Marketing Manager at Knowmax, based in Gurgaon, India.
Knowledge Management is becoming a strong CX differentiator and Pratik has a unique insight with his product being used now in over 30 countries. In this discussion with Peter Ryan he explores the importance of KM to CX.
https://www.linkedin.com/in/pratiksalia/
https://knowmax.ai/
