Fintech Thought Leaders Reducing the cost and risk of payment operations in Africa with Revio co-founder Nicole Dunn
Dec 7, 2023
Nicole Dunn, co-founder and COO of Revio, shares insights on revolutionizing payments in Africa. She delves into the complexities of regulatory fragmentation and currency variations that challenge businesses. Dunn reflects on her journey from Cape Town to co-founding Revio, highlighting innovative solutions like payment routing platforms and engaging customers through WhatsApp. The discussion also touches on leadership challenges, the importance of understanding consumer problems, and balancing remote and in-person teamwork to foster a strong company culture.
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Shifting Gears
- Elixir's listing and focus on inorganic growth shifted Dunn to corporate development.
- While a valuable learning experience, it distanced her from direct customer engagement.
Founder Challenges
- Dunn's venture capital experience at Founders Factory highlighted two common founder struggles.
- These were "shiny object syndrome" and information asymmetry with investors.
Joining Revio
- Dunn joined Revio as co-founder years after its inception, following a robust discussion and due diligence.
- Her initial skepticism turned into commitment after a trial period as an advisor.