How to Be Awesome at Your Job 1139: How to Become the Manager that People Want to Work For with Ashley Herd
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Mar 23, 2026 Ashley Herd, founder of Manager Method and former GC/Head of HR at McKinsey and Yum! Brands, shares practical leadership tools. She explores why many managers get no training. She highlights simple, often-overlooked behaviors that make people feel valued. She presents the Pause, Consider, Act framework and quick meeting and hiring practices that actually work.
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Managers Get Promoted For Skill Not Training
- Many new managers are promoted for technical skill but lack leadership training, so the job often fails by default.
- Ashley Herd cites 40–60% of managers getting no training and warns that leading people requires different skills than individual contributor work.
Manager Influence Beats Pay For Engagement
- The single biggest driver of employee engagement is the direct manager making employees feel they matter, not pay alone.
- Ashley references Gallup research showing managers' role in helping people understand if they're good and how work matters to org goals.
Small Manager Moments Drive Regrettable Quits
- Gallup's regrettable attrition research shows roughly one-third of quits are compensation-related and another third are due to more positive or fewer negative interactions with managers.
- Small daily interactions (stops by a desk, personal interest) strongly affect retention decisions.
